Returns Policy

Returns Policy:

Baby Family Gifts has great 30 days Hassle Free returns/exchange policy!
During Holidays we extend our return policy to 90 days.

Your return must be in its original Brand new condition in order to qualify for a full refund.
Please make sure to return your item at your earliest convenience, especially if it is a seasonal item.

We recommend to insure your parcel, if item costs 50 dollars or more and get Tracking Number.

Any items with a sign of use are subject to 20% off original price refund.
In your return parcel, please include original invoice or package slip, and signed letter stating the reason for your return and how you would like us to handle it (refund or exchange).

You must return the item within 30 days of your purchase.
Any returns received after 30 days, subject to 20% restocking fee.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Baby Family Gifts does not refund shipping expenses.

If there was a problem with your order Baby Family Gifts will provide your with prepaid Return Shipping label.
Please assure proper packaging, so your return reaches us in its original condition.

Our return shipping address is

Baby Family Gifts
Returns Department
8435 NE 143rd Street
Kirkland, WA 98034

Tel:  425-820-2521
Fax: 425-460-8557

Thank you for shopping with us and helping us support kids with Autism!

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